Privacy Policy

Today’s Life is a trading style of Cegura Technology Solutions PVT.LTD, our offices are 9, Syed Amir Ali Avenue,Kolkata-700017, West-Bengal, India.

Cegura is a direct marketing company who conduct telephone surveys on behalf of some of the UKs leading companies to help consumers to hear about their latest offers and promotions for money saving products and services.  We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers, business associates and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law including the GDPR, the Data Protection Act 2018 and PECR.

Cegura and its trading styles including;

Today’s Life, Today’s Living, Today’s Habits, People’s Help, Simple Living, Assist Today, Save and Switch, Save and Switch experts.

TODAYS LIFE MARKETING SURVEY: –

— USE OF YOUR INFORMATION TODAYS LIFE MARKETING SURVEY is keen to ensure that the principals of our opt-in when your data is collected are clearly explained:

The information you volunteer to TODAYS LIFE MARKETING SURVEY and that TODAYS LIFE MARKETING SURVEY holds about you, will be shared and used to appropriately target offers and marketing communication from our clients, from our selected 3rd party partners and from TODAYS LIFE MARKETING SURVEY and its other brands. Marketing communication may be through email, mailing, telemarketing, SMS/MMS and door-to-door canvassing, depending on which contact channel information you have volunteered.

Some questions on our Todays Life survey are specific to our named sponsors, and by opting in to their brand or products you are also agreeing to contact from them. By volunteering your phone number you are agreeing to telephone contact by these named sponsors. You may need to contact these named sponsor brands directly if in the future you decide to opt-out of further communication from these brands. The consumer survey is conducted over the telephone, by completion of the survey and opt-in to named third parties may expect SMS, emails, calls and mails. The following sectors are the industry types you can expect your data to be supplied to, depending on the answers given by you and your stated interests.

Depending on your answers, your data may be shared with Claims Management organizations (Mis-sold PPI, Packaged Bank Accounts, Investments, Credit Card/Bank Charges, Mortgages and Pensions). We only work with organizations authorized by the Claims Management Regulator. For more information see www.claimsregulation.gov.uk

Other industry types you can expect your data to be supplied to are: Automotive, Charity, Gaming, Leisure, Financial Products, Insurance, Health/Mobility, Goods White, Home Improvements, Wills, Funeral Plans, Claims Management, Mail Order, Market Research, Media, Retail, Telecoms & Broadband, Travel, Lifestyle, Public Sector and Utilities.

Our survey sponsors which also include:-

HomeShield Direct Ltd, Interactive Results, Repair & Assure limited, ESB Connect, ESB Energy, Octopus Energy, Bulb Energy. Amalfi, POP SHELL Energy, Bath SPA Capital, So Energy, Retirement Wise (formerly Ready 4 Retirement), Retirement Wise Funeral Planning and Retirement Wise Estate Planning, Home Services, ME Expert Limited, The Football Pools, OVO Energy, The Lead People Ltd, Insure-Us, One Life, Avalon Trustees Limited, Centrica, Cloud Cover, Choose Leads, Money Matters, Household Matters, Consumer Matters, Important Matters, Genesis Life Ltd , 3Dotz Marketing Ltd, Home Appliance Guard.Mortgage Advice Service (DB131-V2),EC outsourcing, saveandswitch.co.uk, IDTech Solution Ltd, Stay Covered Life Veriform, Quote to Compare, Perfect Ingenuity Limited, Scottish Power, Tomato energy and Assura Protect.

Your data may be used for analytical purposes. Your data may also be used in conjunction with data we may have received from other sources in order to personalize and target better communication, we may share information with other companies for the same reason.

Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels. Our Marketing Service Providers include:

Data Locator Group & PDV Ltd whose clients include Consumer Lifestyles™ who’s privacy policy can be found at www.consumerlifestyles.co.uk,
MATTERS FAMILY, who’s privacy policy can be found at : https://mhcimatters-ph.com

Aura Media, who’s privacy policy can be found at : https://www.auramediagroup.co.uk/privacy-policy
Lead 365 who’s privacy policy can be found at :https://www.lead365.co.uk/privacy-policy

Your data may be shared and combined with other companies who hold your personal data, and we may use information from other sources to add to data we already hold. This information may help us to improve our ability to service your needs on a personalized basis, by helping us to learn more about you and your purchasing habits and allowing us to let you know about offers you might be interested in.

Your data may be used for data validation, enhancement, information verification, suppression, tracing and to the extent permitted by law, individual reference or lookup services, by TODAYS LIFE MARKETING SURVEY  and 3rd parties.

Please remember that you can de-register at any time (see DEREGISTRATION below). Furthermore you can request suppression of your details from TODAYS LIFE MARKETING SURVEY ‘s database if you would prefer us not to use your information for any of the above.

You can also request to know what personal information TODAYS LIFE MARKETING SURVEY holds about you, by writing in person to us at the address below asking for a subject access request.

PARTNER REGISTRATIONS

TODAYS LIFE MARKETING SURVEY may also receive information about you when you register on one of our affiliate or partner sites, or when you take part in a special promotion for one of these affiliate or partners.

If you have registered with TODAYS LIFE MARKETING SURVEY through one of our 3rd party partner sites, it is possible that the 3rd party site may also retain your data, but only in accordance with the terms and conditions as published by them on their site.

DEREGISTRATION

You can unsubscribe from TODAYS LIFE or any of Cegura’s trading styles listed below and further communication at any time by clicking on the link at the foot of any email correspondence, alternatively you can contact us directly on the telephone number provided below within this privacy policy.

Your details will be suppressed, TODAYS LIFE and any associated trading styles of Cegura will cease contacting you with immediate effect, your personal information will no longer be passed onto any 3rd parties for the uses described in this Privacy Policy.

You can also deregister from TODAYS LIFE at any time through its website. Your details will be suppressed and TODAYS LIFE will provide no further communication other than, to confirm your request has been processed and actioned.

Cegura and its trading styles including;

Today’s Life, Today’s Living, Today’s Habits, People’s Help, Simple Living,Save and Switch , Save and Switch experts.

To request suppression from TODAYS LIFE MARKETING SURVEY completely, please write to us at the address at the bottom of this Privacy Policy, or email us at [email protected]

Right to lodge a complaint with a supervisory authority- If we cannot deal with your complaint to your satisfaction you also have the right to complain to a relevant supervisory authority which include;

The Information Commissioner’s Office
Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
https://ico.org.uk/concerns
ICO Helpline: 0303 123 1113

The Direct Marketing Association https://dma.org.uk/contact, and

The Advertising Standards Authority – https://www.asa.org.uk/make-a-complaint.php

DATA RETENTION

“We take your data privacy rights seriously. Whilst the law does not put a time limit on the amount of time we should hold your personal data, we only wish to retain data for as long as it is required for the purposes for which it was collected; for as long as it remains accurate and up-to-date; and most importantly, for as long as long as you are happy for us to do so.

Marketing – where we process your data under consent we will stop using it for marketing purposes after five years. Where we rely on legitimate interest we will continue to process your data for ten years, subject to receiving notification from ourselves that we hold your information. Where we receive your instruction to do so or believe that the information is no longer up-to-date it will be removed sooner than the retention periods detailed above”

DATA SECURITY – How and Where Do You Store or Transfer My Personal Data?

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows: We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission. We may share your data with external third parties, as detailed below in Part 9, that are based outside of the EEA. The following safeguard is applied to such transfers: We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts require the same levels of personal data protection that would apply under the Data Protection Legislation. More information is available from the European Commission. Please contact us using the details below in Part 11 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country. The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and the Information Commissioner’s Office where we are legally required to do so

Although we endeavour to ensure the security of all correspondence via our website, the Internet is not a 100% secure medium. Therefore, we are unable to guarantee the security of any data you send electronically to TODAYS LIFE and are unable to accept responsibility for any loss or damage experienced through any loss of confidentiality of your information.

Your Personal Rights

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate complete.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way

To exercise any of your above rights, please email [email protected]
call 0203-6300-356 or leave voicemail after the tone or write to The Data Protection Officer, Cegura Ltd, 124 City Road , EC1V 2NX, London

RIGHT OF TRANSFER

Should TODAYS LIFE MARKETING SURVEY choose to sell or transfer business assets, it is possible that the information we hold may be transferred as part of the transaction. TODAYS LIFE MARKETING SURVEY may choose to retain a copy of the information post sale or transfer.

DATA FROM TODAYSLIFEMARKETINGSURVEY.CO.UK WEBSITE

Data collected from the todayslifemarketingsurvey.co.uk website and submitted via the enquiry sections is only used by TODAYS LIFE MARKETING SURVEY in conjunction with the information given in the comments given. The information collected will be used by Today’s Life, Cegura and its trading styles.

CHANGES TO PRIVACY POLICY

TODAYS LIFE MARKETING SURVEY reserves the right to update this Privacy Policy from time to time. TODAYS LIFE MARKETING SURVEY will only inform you and obtain your permission if we choose to materially expand the sharing or use of your personal information in any way not disclosed on this Privacy Policy at the time of registration.

If you do not agree with the terms of this Privacy Policy, please do not submit any information or accept any of the offers available from TODAYS LIFE MARKETING SURVEY.

This Privacy Notice was last updated on 26th Sep 2023.

For further information please write to:

COMPLIANCE DEPARTMENT TODAYS LIFE MARKETING SURVEY

*  Email us at [email protected]

*  Please call 0203-6300-356 or (leave voicemail after the tone) VM.

Registered name: Cegura Ltd.
Registration number: 11333117
Registered address: 124 City Road , EC1V 2NX, London
ICO registration number – ZA371382

The Information Commissioner: https://ico.org.uk
Call ICO Helpline: 0303 123 1113

Trading styles of Cegura Ltd::

our brands save and switch experts